Feedback: Martin McColl
Well, this lunchtime I received a response back from Martin McColl regarding my query about their inflated prices ... admittedly not an answer, but at least a response... From: customerservices@martinmccoll.co.uk Subject: Price Query Dear xxxxx, I am in receipt of your email regarding the prices at our branch of RS McColl. A copy of your email has been forwarded to our Buying Department who constantly monitor the prices being charged at our branches. As a company committed to providing an excellent level of customer care, we are disappointed that you are not completely satisfied and would like to offer our apologies that you feel that the price was not what you expected on this occasion. On behalf of Martin McColl may I take this opportunity to thank you for your valued comments and for bringing this matter to our attention. If I can be of any assistance in the future, please do not hesitate to contact me. Yours sincerely, Customer Services Martin McColl ...we are disappointed that ...