From listening to the radio, there appears to be a long-running debate about whether or not people are affected by their surroundings.
When the Mark's and Spencer store first opened in Tring, the staff were friendly, welcoming and helpful. And they still are. But after these past few months of serving the majority of Hertfordshire's octogenarians, they are now also loud!
It seems that younger generations are few and far between as the basic greeting volume has gone up several decibels to cater for the majority.
I'll have to wear ear buds next time, save my hearing.